At I Am Beauty, we believe the experience of receiving your makeup should be as beautiful as wearing it.

1. Order Confirmation & Processing

To ensure your beauty essentials reach the right hands, our team will contact you (via phone or email) to confirm your order details after it is placed.

• Processing Time: Once confirmed, your order is typically dispatched to our delivery partners within 24 hours.
• Dispatch Days: We process and ship orders Monday through Friday.

2. Shipping Charges & Timelines

We want to get your favorites to you as quickly and affordably as possible.

• Free Standard Shipping: Enjoy free shipping on all orders over Rs. 2000
• Delivery Time: Most orders are delivered within 2-4 business days across Pakistan. Please note that delivery times may vary slightly based on your specific location.

3. Order Tracking

• The moment your package begins its journey, we’ll send you a confirmation email from the mail sales@iambeauty.shop with a unique tracking number.
• Need help? Reach us at 0331 7898234 or email our support team.

4. Cash on Delivery (COD)

For your convenience, we offer secure Cash on Delivery services across Pakistan.

• COD Limit: This service is available for orders up to Rs. 10,000. For orders exceeding this amount, please contact our Customer Service team to arrange a secure alternative payment method.
• Inspection Policy: To maintain the integrity of our products, the courier company requires payment before handing over the package for internal inspection.
• Tamper Check: Please inspect the outer box before accepting. DO NOT accept the package if the outer seal is broken or the packaging appears significantly damaged or tampered with.